Frequently Asked Questions

We process all orders within 24-48 hours. Standard domestic shipping takes 3-5 business days, while express shipping takes 1-2 business days. International shipping timelines vary by destination.

Yes, we ship to select countries worldwide. Shipping costs and customs duties are calculated at checkout based on your location.

Absolutely! Once your order is shipped, you will receive a tracking ID via email and SMS to track your package in real-time.

We offer a 7-day no-questions-asked return policy for all unworn items with original tags and packaging. Customized items are not eligible for return.

You can initiate a return from your 'My Orders' section in the profile dashboard or contact our support team.

Yes, all our gold jewellery is BIS Hallmarked, and diamonds are certified by IGI or SGL. You receive an authenticity certificate with every purchase.

Yes! We can customize ring sizes, metal purity, and even create bespoke designs. Please contact our support team for custom requests.